coaching services

This workshop, specifically geared toward hospital and organization leaders such as owners, mangers, supervisors, HR directors, and leadership team members, introduces an evidence-based leadership framework for inspiring engaged, motivated, and loyal veterinary teams. ​ Attendees will develop a deep understanding of the four "buckets" leaders must seek to fill in their teams to cultivate a positive, high-performing hospital culture. Participants will explore immediately actionable, evidence-based tools for adding energy to each bucket and inspiring their teams to thrive in their work. Multiple Presentation Options Available. This topic can be presented in a variety of formats (online vs. in person, lecture vs. workshop, single event vs. series) to meet your needs! Please contact us for details.

This evidence-based session introduces the well-researched concept of psychological safety and explores why it so closely correlates with team and business outcomes. In the workshop option, tools for measuring and cultivating psychological safety in veterinary organizations will be explored. ​ We offer two versions of this presentation: Leading for Psychological Safety Cultivating Psychological Safety for Teams ​ Attendees will develop a keen understanding of psychological safety, the #1 predictor of effective workplace teams, and be enabled to foster it in their teams, businesses, and organizations. Multiple Presentation Options Available. This topic can be presented in a variety of formats (online vs. in person, lecture vs. workshop, single event vs. series) to meet your needs! Please contact us for details.

Your gut instinct has served you well in past hiring decisions, hasn't it? Think again! In Hiring 2.0: Hack the Process, Ditch the Bias, and Build a Veterinary Dream Team, we’ll uncover the sneaky ways cognitive biases influence everyone's hiring decisions (spoiler: they’re everywhere!). Backed by solid science, this presentation will arm you with simple, practical strategies to outsmart bias, sharpen your process, and make stronger hiring decisions. You’ll walk away with a step-by-step plan to build your dream team, boost success rates, and maybe even save a few headaches along the way! Multiple Presentation Options Available. This topic can be presented in a variety of formats (online vs. in person, lecture vs. workshop, single event vs. series) to meet your needs! Please contact us for details.

This workshop, geared toward all veterinary professionals in any role within or outside the veterinary hospital, introduces the science of positive psychology and related fields. Evidence-based tools for cultivating psychological resilience, functional optimism, and general personal and professional well-being are explored. ​ Attendees will gain an understanding of personal and professional well-being and what science shows support both. Participants will leave engaged by and empowered with a clear, evidence-based plan for fostering their own sustainable well-being. Multiple Presentation Options Available. This topic can be presented in a variety of formats (online vs. in person, lecture vs. workshop) to meet your needs! Please contact us for details.

For many of us, working in veterinary medicine doesn’t just feel like a full-time job. It feels like a job we never leave. Our sense of obligation, strong desire to help, and struggles with letting go can contribute to us feeling like we are ‘always on’. No wonder so many of us burn out! It need not be that way. In this session you will learn evidence-based tools and practices for setting healthy boundaries, saying no, and integrating both work and life in a way that contributes to your well-being. Multiple Presentation Options Available. This topic can be presented in a variety of formats (online vs. in person, lecture vs. workshop) to meet your needs! Please contact us for details.

As a member of the veterinary healthcare team we are just that… a team. A team that works together in a variety of situations to strive toward a common goal. When we reach that goal we are proud of our teammates and want to show them appreciation. Give them a verbal ‘pat on the back’...offer praise! Praise is a good thing… isn’t it? In this session we will dive deeper into the concept of praise and how it directly influences mindset and wellbeing. We will explore the types of praise and the scientific evidence for the most mind-set enhancing form. Attendees will enjoy playing with specific tools to empower them with this important, energizing skill. Multiple Presentation Options Available. This topic can be presented in a variety of formats (online vs. in person) to meet your needs! Please contact us for details. This topic may be presented as a combined session with “Master your Mindset: Channel Your Inner Superpowers” for a 90-120 minute interactive introductory keynote/lecture. However, it may also be effectively attended independently.

The path to a thriving veterinary career is balanced on an assortment of building blocks. Nurturing our wellbeing, leadership skills and promoting a quality team environment fall within this gridwork of success. Nestled within the base layer of these ideas is the concept of mindset. Our mindset plays a significant role in how we maneuver through the variety of obstacles, successes and setbacks confronted daily within veterinary medicine. But what is mindset, exactly? How are we able to shape and create the mindset we desire? And most importantly…How can we further employ the research behind this crucial foundation of wellbeing to create better work, team and professional experience each day? In this session we will explore the concepts of a fixed and growth mindset, the consequences of each and why wellbeing is predicated on the development of a growth- focused mindset. Attendees will leave this session empowered with a research backed plan to create a personal and professional mindset for growth, curiosity and flourishing. ​ Multiple Presentation Options Available. This topic can be presented in a variety of formats (online vs. in person) to meet your needs! Please contact us for details. This topic may be presented as a combined session with “The Power of Praise: How Proper Feedback Can Cultivate Veterinary Superheroes” for a 90-120 minute interactive introductory keynote/lecture. However, it may also be effectively attended independently.

Regardless of your title or role, you want to inspire the best in the people you lead. Research suggests the most resilient, highest achieving team members shine brightest when they believe some key things; my manager cares about me, my manager cares about my success, my team is safe for interpersonal risks. Coaching cultures cultivate all three. In this session we will explore the science of coaching psychology. You will then learn about an evidence-based framework for effective “coaching conversations” to inspire your team to be the best they can be. Multiple Presentation Options Available. This topic can be presented in a variety of formats (online vs. in person, lecture vs. workshop) to meet your needs! Please contact us for details.

The practice of veterinary medicine is an interesting mix of engaging, meaningful work and unpredictable times of difficulty that challenge our resilience. The age of COVID-19 has shown how strong and courageous veterinary professionals can be. It has also taught us the value of Resilient Leadership. ​ This session introduces the concept of team resilience, describes the 4 key characteristics of resilient teams, and explores the 3 pillars of resilient leadership in times of crisis. Attendees will leave with a simple, 2-step plan for boosting their team's resilience just when they need it most. Multiple Presentation Options Available. This topic can be presented in a variety of formats (online vs. in person, lecture vs. workshop, single event vs. series) to meet your needs! Please contact us for details.

Leadership is a wonderful burden. It can be challenging, depleting, and difficult. It can also be fulfilling and contribute to a thriving professional life. Often, the balance between the wonder and the burden lies in our ability to develop healthy, sustaining, positive leadership practices. In this session we’ll explore the burden of leadership through the prism of professional burnout. We’ll follow this with an introduction to the four pillars leaders call upon to cultivate their own professional well being. Attendees will leave with a variety of evidence-based tools to alleviate the burden of leadership and thrive in their role. Multiple Presentation Options Available. This topic can be presented in a variety of formats (online vs. in person) to meet your needs! Please contact us for details.

Can we be happy all the time? Should we be? This session will introduce participants to positive psychology, the scientific study of human flourishing. We’ll explore the challenges of the "Cult of Happiness" and lay out an evidence-based path for a more nuanced, psychologically healthier path to well-being. Attendees will leave inspired to cultivate their own well-being as veterinary professionals and equipped with evidence-based tools to do so. Multiple Presentation Options Available. This topic can be presented in a variety of formats (online vs. in person) to meet your needs! Please contact us for details.

This workshop, geared toward all veterinary professionals in any role within or outside the veterinary hospital, provides an introduction to the science of the brain bank and "stacked stressors." ​ Attendees will explore and develop tested tools for calming the brain and preparing for connection, including how to leverage our natural brain chemistry superpowers and connect with difficult people. Multiple Presentation Options Available. This topic can be presented in a variety of formats (online vs. in person, lecture vs. workshop) to meet your needs! Please contact us for details.

Based on the results of Josh's Master's thesis. It's challenging, hard work we do in veterinary medicine, and it can take an emotional, psychological, and physical toll. But hard work need not be depleting. In fact, research suggests we can find vitalizing fulfillment even in difficult work. In Josh's own research, he conducted a study looking at the experience of what psychologists call, "subjective vitality" among credentialed veterinary technicians. A thematic analysis uncovered specific, tangible experiences that seem to contribute to vitalizing veterinary professionals in profound ways. In this session, Josh will introduce you to his research, the common experiences that contribute to vitalizing work for veterinary professionals, and specific actions veterinary leaders can take to energize your team in the challenging work they do. Multiple Presentation Options Available. This topic can be presented in a variety of formats (online vs. in person, lecture vs. workshop) to meet your needs! Please contact us for details.

As veterinary professionals we care. A lot. About our patients, the humans attached to them, and the bond they share. And we give of our energy, effort, heart and soul to protect and celebrate that bond. That is difficult, taxing work. Sometimes it takes a toll. But pain and difficulty need not become suffering. In this session you’ll learn about the science behind compassion fatigue and burnout, two similar but distinctly different phenomenon that can befall caregivers like veterinary professionals. You’ll also learn about evidence-based tools for preventing these issues in your own work and walk away with hope in a path through to professional thriving. Multiple Presentation Options Available. This topic can be presented in a variety of formats (online vs. in person, lecture vs. workshop) to meet your needs! Please contact us for details.

Sure does suck working in a hospital where everyone acts like a jerk, doesn't it? The experiences we have with our colleagues, teams, and clients can make or break how enjoyable our work is. That's not just your feelings, it's science! The best work cultures are filled with positive relationships built by small, meaningful interactions. Psychologists call these positive interactions 'high-quality connections'. In this lecture, you'll learn about the science of high-quality connections and walk away with simple, evidence-based tools to help you build more of them in your hospital. Backed by science and practice, you'll be able to supercharge your hospital culture and make each day more positive for you, your colleagues, and your clients. Multiple Presentation Options Available. This topic can be presented in a variety of formats (online vs. in person, single event vs. series) to meet your needs! Please contact us for details.

Explanatory thinking styles not only dictate our perception, they can promote growth, productivity and development. They can also contribute to worry, anxiety and pessimism. In the unpredictable and challenging field of veterinary medicine we can all benefit from a deeper understanding of the thinking styles available to us in our everyday encounters. A further understanding of the tools available within us will help each of us to reach for the right one as we navigate our day. Leaders and support staff alike can not only broaden their ability to expand a more positive outlook within themselves, they can cultivate this within their teams, clinics, and hospitals! In this session we will dive deeper into the variety of explanatory thinking styles and how they can directly influence mindset and wellbeing. We will explore the types of thinking styles, learn to recognize and combat thinking traps and create a more resilient way of showing up in the world. Attendees will enjoy playing with specific tools to empower them with these important, energizing skills. Multiple Presentation Options Available. This topic can be presented in a variety of formats (online vs. in person) to meet your needs! Please contact us for details.

Setting meaningful goals can be a powerful mechanism to boost wellbeing and research shows that setting appropriate goals can help measure progress toward self-mastery, ignite motivation as well as promote self-efficacy. But how are “appropriate” goals set and met? In this interactive workshop, attendees will develop a deeper understanding of the science-based process associated with setting meaningful goals. They will understand the steps necessary for change and work through the steps to identify, develop and implement achievable and meaningful professional goals. Upon completion of the workshop, participants will be comfortable with the process used to craft meaningful goals today and in the future. Multiple Presentation Options Available. This topic can be presented in a variety of formats (online vs. in person) to meet your needs! Please contact us for details.

Based on the AAHA Press book, “Lead to Thrive: The Science of Crafting a Positive Veterinary Culture,” written by Flourish’s own Josh Vaisman, this workshop introduces the evidence-based “4 Ps of Positive Leadership” framework. Research shows that veterinary practices in which leaders actively cultivate Psychological Safety, Purpose, Path, and Partnership have teams that are more satisfied, higher performing, and happier. In an age when veterinarians, technicians, and others are hard to come by, what may be most important to hospital leaders is, when the 4 Ps are present, team members are as much as 61% more likely to stay in that job! The truth is, positive leadership isn’t just about feel-good outcomes. Teams led by positive leaders perform better on almost all business metrics. It’s truly a two-for-one deal: practicing positive leadership elevates people and performance! This workshop empowers leaders with the science, art, and skills to bring the joy back to delivering veterinary care. This interactive experience can be provided in person or virtually in a half day or a full day format.

Think you’re a hiring pro? Think again! The average hiring manager hires a "top performing, long term" team member 8% of the time. Only 8%!!! In the workshop version of Hiring 2.0: Hack the Process, Ditch the Bias, and Build a Veterinary Dream Team, we'll dive into the hidden biases that cloud our hiring decisions (they're sneakier than you think!). We’ll explore the latest science behind cognitive biases and, through interactive exercises, uncover how they impact your recruitment, interviews, and final hiring calls. You’ll leave with actionable, science-backed techniques to outsmart bias and a step-by-step guide to build a high-performing vet team that truly fits. Get ready to roll up your sleeves and reimagine the way you hire! This interactive experience can be provided in person or virtually in a half day or a full day format.

Motivation and achievement promote wellbeing. Our experience setting, navigating, and accomplishing goals can influence productivity, development and satisfaction at work. Expanding our knowledge of the science behind setting and achieving meaningful goals can empower everyone on the team to feel better and take productive steps towards meaningful achievements at work. This modern, evidence based approach shared in our Meaningful Goals Workshop Experience will propel your entire team down the path to success. This interactive experience can be provided in person or virtually in a half day or a full day format.

Dedicated teams promote positivity and productivity. Each of your team members bring a unique mix of strengths that allow them to make a wonderful contribution everyday. Develop awareness and promote empowerment to craft a team that goes above and beyond all while taking ownership of the hospital’s goals. This custom Sensational Strengths Workshop Experience uses the science behind a strength based approach to build the successful and motivated hospital team you are looking for. This interactive experience can be provided in person or virtually in a half day or a full day format.

Change can be hard. It doesn’t have to be. “Appreciative Inquiry (AI)” provides a research-backed framework for encouraging groups of people – even entire organizations – to move with fervor and excitement from “what is” to “what’s possible.” Used by organizations like British Airways, the City of Cleveland, and Royal Canin, AI is a unique and engaging way to create strategic plans, solve difficult problems, craft innovative solutions, and build goals worth chasing. Flourish is uniquely positioned to deliver this vibrant experience due to our special education in Appreciative Inquiry and as one of an exclusive group certified in Appreciative Inquiry Positive Change methodologies. With this methodology, facilitated by your expert Flourish Positive Change Agent, your organization will move toward change with vigor and enthusiasm. This interactive experience can be provided in person or virtually in a half day or a full day format.