Certificate in Cultivating
Positive Team Communication
Communication isn’t a solo act—it’s a team effort!
When you and your teammates grow your communication skills together, you create a stronger, more connected workplace. That’s why this program is even more powerful when more than one person from your practice enrolls!
Co-facilitated by Josh and Andi. Designed for veterinary teams—including leaders, managers, veterinarians, and support staff—this course equips you with practical tools to foster trust, strengthen collaboration, and build healthier team dynamics.
Program Description
This highly interactive, evidence-based program will introduce participants to the art, science, and application of positive communication skills. Participants will gain a deep understanding of the interconnected nature of positive communication, high-quality relationships, and the basics of conflict management in the workplace. They will master the skills of cultivating and strengthening interpersonal capital within teams by way of applied positive communication and conflict management approaches.
The program leverages a mixed-methods approach to learning including asynchronous materials, supportive resources, small-bite live lectures, interactive “safe space” practice sessions, real-world skill-enhancing challenges, professional coaching, and more in an intimate cohort-style setting.
Learning Objectives
Develop a deep understanding of evidence-based methods of positive communication for teams, including Julien Mirivel’s model.
Master the 6 core skills of positive communication.
Develop a basic understanding of interpersonal conflict, conflict response styles, and what these concepts mean for productive and empowering veterinary organizations.
Understand your own conflict response defaults and identify conflict response defaults in team members.
Learn how to receive feedback productively and deliver feedback effectively.
Course Format
The course begins with a welcome email introducing you to the course and our Learning Management System, Ruzuku. In Ruzuku, you’ll have access to our shared learning space where you can introduce yourself to your cohort and instructor, complete your pre-program skills assessment, access the course scheduled elements, and view additional resources.
Shortly after, our monthly class cadence will begin. Utilizing a small-bite, big-impact educational approach, each of the 6 course months will include:
Asynchronous Pre-Work (1-2 weeks prior to each live class)
1-2 hours of assigned resources (articles, podcasts, book chapters) to prepare for the Live Small-Bite Class
Includes chapter(s) from required text
Discussion Prompts (a way for students to connect & expand learning throughout the program)
Live Small-Bite Class (60 minutes, recorded, accessible to students up to 30 days past course completion)
Live Office Hour (60 minutes each)
Live Sandbox Practice Sessions (30 minutes each)
AAVSB RACE APPROVED
This Non-Medical program is approved by the AAVSB to offer a total of 20.00 CE Credits (20.00 max) being available to any one veterinarian and/or 20.00 Veterinary Technician CE Credits (20.00 max). This RACE approval is for the subject matter categories of Non-Medical using the delivery method of Interactive-Distance.
CVPM CE credit available
Contact us for details.
