Certificate in Cultivating
Positive Team Communication
Communication isn’t a solo act—it’s a team effort!
When you and your teammates grow your communication skills together, you create a stronger, more connected workplace. That’s why this program is even more powerful when more than one person from your practice enrolls!
Co-facilitated by Josh and Andi. Designed for veterinary teams—including leaders, managers, veterinarians, and support staff—this course equips you with practical tools to foster trust, strengthen collaboration, and build healthier team dynamics.
Program Description
This highly interactive, evidence-based program will introduce participants to the art, science, and application of positive communication skills. Participants will gain a deep understanding of the interconnected nature of positive communication, high-quality relationships, and the basics of conflict management in the workplace. They will master the skills of cultivating and strengthening interpersonal capital within teams by way of applied positive communication and conflict management approaches.
The program leverages a mixed-methods approach to learning including asynchronous materials, supportive resources, small-bite live lectures, interactive “safe space” practice sessions, real-world skill-enhancing challenges, professional coaching, and more in an intimate cohort-style setting.
Learning Objectives
Develop a deep understanding of evidence-based methods of positive communication for teams, including Julien Mirivel’s model
Master the 6 core skills of positive communication
Develop a basic understanding of interpersonal conflict, conflict response styles, and what these concepts mean for productive and empowering veterinary organizations
Understand your own conflict response defaults and identify conflict response defaults in team members
Learn how to receive feedback productively and deliver feedback effectively
Course Format
The course begins with a welcome email introducing you to the course and our Learning Management System, Ruzuku. In Ruzuku, you’ll have access to our shared learning space where you can introduce yourself to your cohort and instructor, complete your pre-program skills assessment, access the course scheduled elements, and view additional resources.
Shortly after, our monthly class cadence will begin. Utilizing a small-bite, big-impact educational approach, each of the 6 course months will include:
Brief, “On-Your-Own” pre-work in Ruzuku: This may include short videos or articles, or chapter assignments to read before class.
Small-Bite, Live Virtual Classes: Each module includes a 60-minute live lecture. Classes are recorded to accommodate those who cannot attend live.
Live "Ask the Expert" Office Hours: Connect virtually with your instructor and cohort classmates to discuss real-world application of the leadership concepts in your unique workplace.
Discussion Prompts: a way for students to connect & expand learning throughout the program.
Live Sandbox Practice Sessions: 20-minute guided practice sessions where you work through structured activities with classmates, often using breakout rooms to collaborate and apply what you’re learning.
Community Connection and Co-Learning. Your Ruzuku course space will include community elements to connect digitally with your instructor and cohort colleagues. In this way, the learning will continue at your own pace between discussion prompts, live classes, sandbox practice sessions, and Ask the Expert hours.
AAVSB RACE APPROVED
This Non-Medical program is approved by the AAVSB to offer a total of 20.00 CE Credits (20.00 max) being available to any one veterinarian and/or 20.00 Veterinary Technician CE Credits (20.00 max). This RACE approval is for the subject matter categories of Non-Medical using the delivery method of Interactive-Distance.
CVPM CE credit available
Contact us for details.
Andi Davison
Positive Change Agent
Josh Vaisman
Founder & Lead Positive Change Agent
Fast Facts
5 Month Program
20.0 RACE credits
Blended Interactive Online Learning
Tiered Pricing
20.00 RACE CE & CVPM VHMA Credits
Flourish Certificate of Completion
Taught by:
Andi Davison
Positive Change Agent
Josh Vaisman
Founder & Lead Positive Change Agent
Taught by:
